Santa's Friend Chimney Service

Santa's Friend Chimney Service Blog

The Importance of Reviewing Our Services Online

Word of mouth has always been one of the best ways to promote a business, and technology in the 21st century has allowed this promotion method to reach a much wider audience. You may be familiar with online review sites like Angie’s List and Yelp. These sites are not only very helpful when you want to know more about a new local restaurant, but they are also beneficial when you are looking for home maintenance services, such as a chimney sweeping. Santa’s Friend Chimney Service is proud to have had a business page on Angie’s List for the past nine years as well as other review pages on Google+, Insider Pages, and MapQuest, and we greatly appreciate the reviews we have gotten from our customers. Of course, we love the positive feedback, but the negative reviews are just as important to us because they help us to do better work in the future to satisfy every customer. We encourage our customers to review our chimney services, and we would like to tell you more about the importance of reviewing our services online.

The Importance of Reviewing Our Services Online - Jackson MS - Santa's Friend Chimney Service

HELP OTHER CUSTOMERS

When you write a review of our chimney maintenance services online, you are helping other residents of Central Mississippi who may be looking for a trustworthy chimney sweep to clean and inspect their chimneys. Hiring a reputable chimney sweep can be difficult for people who may have recently moved to the area and for people who just bought a house with their first fireplace. Being able to read customers’ experiences with a chimney company can go a long way in helping these people choose the best sweep.

HELP OUR BUSINESS

As we mentioned earlier, word of mouth is a fantastic way of promoting a business. Your online reviews of Santa’s Friend Chimney Service have really spread the word about our honest, fair, and dependable chimney and fireplace maintenance, repair, and installation services. We also have learned a lot from the reviews that may be less than favorable. When we have received negative feedback, we used it as a learning experience on how to better serve our customers.

If you live in Central Mississippi, contact us at Santa’s Friend Chimney Service for any of your chimney and fireplace needs. We are here to serve you, and we would greatly appreciate your feedback of the job we perform for you.

By Jim Robinson on June 29th, 2016 | Tagged with: Tags: , , | Leave a Comment

What to Expect from Your Chimney Appointment

If you own a home with a fireplace and chimney, you should know that national fire safety organizations like the Chimney Safety Institute of America (CSIA) and the National Fire Protection Association (NFPA) strongly recommend to have your chimney professionally swept and inspected at least once a year. This annual chimney maintenance service is necessary to ensure your chimney and venting system works efficiently and safely. When the CSIA-certified chimney sweeps from Santa’s Friend Chimney Service visit your home to sweep and inspect your chimney, you can trust us to be sure there are no flue blockages that could lead to hazardous situations, including a carbon monoxide leak. We also take great care to remove every bit of creosote from the inner walls of your chimney because this natural compound is so flammable that the CSIA names it as one of the main causes of chimney fires. To help you know what to expect from your chimney sweeping and inspection appointment from our experts, we would like to tell you a bit more about the process.

CHIMNEY SWEEPING

Your chimney maintenance appointment with Santa’s Friend Chimney Service begins with the chimney sweeping. Our sweeps start this process by covering the floor in front of your hearth to protect it from dust, soot, and other debris. We also set up a high-powered dust collector with a HEPA filter to keep your home clean. The firebox gets cleaned first, and we brush and sweep out the dust and soot from the entire firebox. Then we make our way up to the very top of your chimney by using rods and rotating brushes to clean off all of the soot and creosote deposits. We will also clean and adjust the damper and the assembly.

CHIMNEY INSPECTION

What to Expect From Your Chimney Appointment - Jackson MS - Santa's Friend Chimney

After the chimney has been swept, our CSIA-certified sweeps will then perform a visual inspection of both the interior and exterior of your chimney. We will look for damage to the bricks and mortar joints, and we will make repair recommendations with an estimate if we find problems that could cause your chimney to be unsafe. We will provide you with photos and a written evaluation of the inspection. Our chimney maintenance service comes with a 100 percent satisfaction guarantee, and this includes the promise to leave your home as clean as it was when we arrived.

The summer is the perfect time to schedule your annual chimney maintenance services. Contact us at Santa’s Friend Chimney Service to easily schedule an appointment on the date that works the best for you.

By Jim Robinson on June 14th, 2016 | Tagged with: Tags: , , | Leave a Comment